Refund policy
Our Guarantee
At MyaBOD, customer satisfaction is our top priority. If you’re not happy with your purchase, we’re here to help.
You can always contact us for any return question at HelloMyaBod@gmail.com.
Eligibility for Returns
- Items must be returned within 30 days of delivery.
- Products must be unused, in their original packaging, and accompanied by proof of purchase.
Non-Returnable Items
- Opened or used items.
- Gift cards or promotional items.
How to Initiate a Return
- Email us at HelloMyaBod@gmail.com with your order number and reason for return or reply to your order confirmation email.
- We will provide instructions and a return shipping address.
- Once we receive your item, we’ll inspect it and process a refund or replacement.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at HelloMyaBod@gmail.com.